Orders may be returned or exchanged within seven (7) days of the original order’s arrival. We require that your return package be postmarked no more than 7 days from the date that your order tracking indicates that the product was delivered. If your returned items are shipped back to Hide + Stone beyond the qualifying return window, Hide + Stone reserves the right to reject package and the return, or accept the return with a 25% restocking fee, at the discretion of Hide + Stone. 

Merchandise must be in unworn condition and must retain, intact and undisturbed, any security tags, labels, seals, stickers, or any other form of usage indicator that were in place on the merchandise when it was shipped. In order to return or exchange, merchandise must be carefully enclosed in its original packaging, include all original packaging and documentation, and be packed and shipped in such a way as to adequately protect the delicate and fragile contents inside. We will not accept returned goods that have been worn, do not have their original packaging, or that show apparent signs of use or abuse.